We hear a lot about psychological safety in the workplace. Organizations invest in training, policies and programs designed to create environments where people feel able to speak up, ask questions, challenge decisions and raise concerns. But I think we need to ask a harder question. What happens after someone does? Throughout my career, I have worked with leaders and organizations through change, conflict, crisis and difficult issues. I have seen how much depends on the respo

Most organizations know how to talk about their values. Integrity. Respect. Accountability. Transparency. Trust. They appear on websites, in strategic plans, recruitment materials and presentations about organizational culture. There is nothing wrong with these words. The question is whether those values hold when they are tested. All too often they don't. After more than 30 years working with organizations and leaders, I have learned that values are easy to claim. The real t